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4 x Customer Service Advisors

£17,000 per annum

United Kingdom

4 x Customer Service Advisors - Credit Services Team

Lodge Farm, Northampton

Temporary to Permanent

Monday to Friday - 8:45am - 5pm (other shifts available)

£18,000

Would you like to join a large National business, that can offer training and development?

Are you a people person that loves assisting people and not phased when faced with complaints?

If this sounds like you and you're available immediately we'd like to hear from you ASAP.

Our Client in Lodge Farm is seeking 4 Customer Service Advisors to join their organisation.

Key Responsibilities for the Customer Service Advisors include:

  • Dealing with incoming calls and enquiries from customers
  • Making outbound B2B calls to recover outstanding monies
  • Proactively manage customers credit limit.
  • Manage the centralised emails, ensuring emails are actioned in a timely manner.
  • Prep accounts for legal action where required.

Skills and Experience Required from the Customer Service Advisors include:

  • A confident communicator with an excellent telephone manner
  • Efficient administration skills and good attention to detail
  • Ability to use own initiative with a can-do attitude
  • Ability to remain calm under pressure
  • IT Literate including Outlook, Excel, Word and SAP

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

All responses will be managed in line with the new GDPR regulations.



Impact Recruitment Ltd
SectorAdministration
Job TypePerm
RecruiterThird Party Employer
Job ID70019

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