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Customer Liaison Officer - Field Based

£10.93 per hour

Durham, United Kingdom

Customer Liaison Officer - Stockton (field-based
£10.93 an hour
Temporary Full-Time until Sept 2018 with possibility of extension.

Our client, an electricity distribution company based in Stockton are looking to recruit a Customer Liaison Officer who will be responsible for completing new legal agreements; dealing with property queries, and managing existing records and consents.

The role serves both internal and external customers and responds to multiple enquiries each day. The enquiries relate to land & property issues arising from their 60,000+ grantors, solicitors, and external agencies.

Please note this position sits been Clerical Assistants and existing Liaison Officer. The role require someone who is happy to work out in the field approximately 3 days per week.Roles & Responsibilities:The Landowner Liaison Officer will complete low complexity customer facing work (miscellaneous) such as grantor/property changes, payment re-assessments, substation access reviews, boundary & tenure enquiries, simple damage claims and access arrangements for maintenance which require a site visit.

Key requirements of the role:
  • Full clean driving license with access to own vehicle
  • Face to face customer service
  • Personable, presentable with a good attitude
  • Good spoken & written communication skills
  • Customer focused
  • Planning & organizing to a high level
  • Team Working
  • At least 5 GCSE's Grade A-C
  • Excellent IT skills
Desirable Requirements
  • Legal background
  • Experience of the legal system and our statutory background
  • Previous experience of negotiations
  • Previous property experience
  • Interest and/or appreciation of agriculture & environmental issues
The hours of work will be between 8:30am and 5pm (37 hours per week) Monday to Friday. The company offer free onsite parking.
This job was originally posted as www.totaljobs.com/job/81296676

Newcastle Commercial
SectorAdministration
Job TypePerm
RecruiterThird Party Employer
Job ID60172

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