Visit the UK’s leading indoor agricultural event, with eleven packed halls of the very latest in agricultural machinery and equipment. Now at the NEC, Birmingham this is free to attend and free to park.
My client is a international insurance company with provides capital equipment insurance in the construction and agriculture sectors worldwide. Due to strong business expansion they are now looking for a French & Spanish speaking customer service adviser to focus on relationships with their many French clients.
The day to day activities of the account manager include:
Dealing and logging all Warranty enquiries in a swift and professional manner.
Providing quotations within the published rate guide
Refering quotations falling outside published rates to the Sales and Marketing manager.
Following up all warranty quotations.
Maintaining and developing strong relationships with warranty customers.
Processing warranty documentation.
Dealing with the general day-to-day administration and management of the warranty database and websites.
Assisting with developing warranty database and websites.
Making sure that all filing is up to date.
Attending manufacturer/dealer visits within the UK and abroad.
Maintaining the Warranty Database with all current information contacts/quotes/dealer logs.
Monitoring and chasing outstanding invoices.
Ensuring to the best of your ability that all Performance targets set by the Management are met
It is essential for the account manager to:
Have experience as an account manager or a customer service adviser from within a professional environment.
Have proven relationship building skills.
Be a fluent French and Spanish speaker, with the ability to translate documents from French & Spanish to English and vice versa
Must be willing to travel to France on a regular basis.