FG BUY&SELL        FARMERS WEATHER       ARABLE FARMING        DAIRY FARMER      FARMERS GUARDIAN        AGRIMONEY        OUR EVENTS        MEMBERSHIP BENEFITS        BLOGS        MORE FROM US
You are here: News > Arable Pro
Search

Arable Pro FAQs

Here you'll find the answers to our most frequently asked questions.

 

If you have any queries relating to your subscription (i.e. change of address, change of payment details, issues remaining, report a missing issue), please contact on our subscription bureau on 01635 879320, or subs@arablepro.com

 

If you have any queries relating to FGInsight, apps, or agri tools, please contact our customer services at customerservices@arablepro.com

 

Magazine Queries

 

Farmers Guardian logo
Arable Farming logo

 

How often will I receive Farmers Guardian?

Farmers Guardian is a weekly title, available to purchase every Friday. We post subscription copies every Thursday via Royal Mail, 1st class. Read more about Farmers Guardian here.

How often will I receive Arable Farming?

Arable Farming is published eleven times per year, with a combined edition for November/December. For more on Arable Farming, and when copies are published, see here.

 

I haven't received a copy of Farmers Guardian/Arable Farming.

If you're missing a copy of Farmers Guardian or Arable Farming, please contact us on 01635 879320.

I need to change the address which my Farmers Guardian/Arable Farming is delivered to?

Please contact our subscription bureau on either 01635 879 320, or email subs@arablepro.com

 


 

BASIS/NRoSO Queries

 

BASIS logo
NRoSO logo

 

How do I collect my BASIS/NRoSO points?

When you subscribe, complete a questionnaire, attend a show, or finish the knowledge trail at CropTec, we notify BASIS and NRoSO on your behalf, so your points will automatically be allocated to you.

How do I access the Arable Pro online questionnaires?

You need to activate your account on FGInsight.com before you can access the questionnaires. You’ll find detailed instructions here. Once your account has been activated, simply use your email address and password to log into FGInsight.com. The questionnaires are located *here*.

 

If I fail a questionnaire, can I re-take it?

Yes. You can re-take questionnaires as many times as you need to before its replaced by the latest questionnaire.

 

Questionnaires are usually online for 2 months before being replaced.

I've already collected all my BASIS/NRoSO points for this term. Can I collect more with you?

No. If you've already collected your yearly (or three-yearly in the case of NRoSO) allocation of CPD points, you cannot earn more with Arable Pro.

 

For example, if you're collecting NRoSO points and currently have 0, you could collect up to 14 NRoSO points in a year with your Arable Pro subscription. Extending your membership after the first year will mean you continue to receive all the specialist knowledge and information Arable Pro provides, but you'll still only be able to claim a maximum of 4 NRoSO points in your second year, bringing your total collection to 18 points.

I don't know my BASIS membership number

Your BASIS membership number is 8 digits long, starting with 200. Your membership number is not the same as your certificate number.

 

If you're still unsure, please contact michele@basis-reg.co.uk

I don't know my NRoSO membership number

Your NRoSO membership number is 8 digits long. If you're still unsure, please contact nrososupport@cityandguilds.com

 

The BASIS/NRoSO membership number you hold for me is incorrect. How do I change it?

You can amend your number on your FGInsight profile by logging in, and heading to fginsight.com/myinformation


 

FGInsight Queries

 

FGInsight logo

 

How do I log in to FGInsight.com?

Head to our registration page here. As an Arable Pro member, you'll already have an account with us.

 

In the 'Membership ID' field, enter your 8-digit membership number. This can be found on your order confirmation email, receipt, or Direct Debit confirmation letter under 'Account ID'. You can also find your membership number on the address sheet which accompanies your weekly Farmers Guardian.

 

Then, enter your postcode into the 'Postcode' field. Please ensure you space your postcode appropriately i.e. PR2 9NZ, not PR29NZ.

 

Now click 'Search'.

 

Once it's found you, you should see that the details you've provided us have been populated on-screen. Scroll down the page and check that all your details are correct.

 

The most important thing you need to do is update your password. So, in the 'Password' field, give yourself a new password. Confirm it in the 'Password Confirmation' box below.

 

Once you've finished, scroll to the bottom of the page and click 'Save'.

 

In the top right of the screen, between 'Agri Tools' and 'Subscribe', you should find it now says 'Hi [Your name]'. This means you are now logged in.

 

Going forward, simply log in with your email address, and the password you set yourself.


 

App Queries

 

Farmers Guardian App logo
Tyre Pressure App logo
Unit Converter App logo

 

How do I access the Farmers Guardian App?

Follow the steps below to install the Farmers Guardian App on your device.

 

If you do experience any problems, please don’t hesitate to contact our support team at supportdesk@pagesuite.com or on 01233 721030.

  1. Install the app onto your device via the App Store (Apple users) or Google Play (Android users) by searching for Farmers Guardian
  2. Once installed, open the app
  3. Click on the image of the latest issue. A screen will appear asking for login details
  4. In the first box, enter your surname and the last 4 digits of your subscription number – Bloggs1234
  5. In the second box, enter these numbers again as your password – 1234
  6. Press 'Login'

You are now logged in. Providing you don't clear your cache or delete your cookies, your device should store these login details. You can now go ahead and download the latest issue.

 

Please ensure that, when going through this process, you have a good, stable connection to the internet. Ideally, connect your device to a home broadband, wireless connection. If the connection is unstable, this could cause the pairing to fail.

How do I access the Tyre Pressure App?

Your Tyre Pressure App login details are the same as your login details for FGInsight.com i.e. your email address and password.

 

If you haven't already logged into FGInsight, you'll need to do this first. For detailed instructions on how to log in, please see our FAQ.

 

How do I access the Unit Converter App?

Your Unit Converter App login details are the same as your login details for FGInsight.com i.e. your email address and password.

If you haven't already logged into FGInsight, you'll need to do this first. For detailed instructions on how to log in, please see our FAQ.

Help. I'm struggling to log in.

Please email the details of your query to customerservices@arablepro.com with your name, address and postcode.

 

Alternatively, call us on 01772 799480, ensuring you have these details to hand.


 

Agri Tools Queries

 

Legal Helpdesk logo
Grant Checker Logo
DataHub

 

How do I access the Agri Tools which are part of my Arable Pro membership?

All Agri Tools are accessible via FGInsight.com here.

 

You'll need to log in before using any of the specialist tools, including the Legal Helpdesk, Grant Checker, DataHub and Intelligence Guides.

 

For detailed instructions on how to log in, please see our FAQ.


 

Questionnaire Queries

 

 

How do I access Arable Pro online questionnaires?

You need to activate your account on FGInsight.com before you can access the questionnaires. You’ll find detailed instructions in our FGInsight FAQ.

 

Once your account has been activated, simply use your email address and password to log into FGInsight.com. The questionnaires are located *here*.

I've failed a questionnaire. Can I re-take it?

Yes. You can re-take a questionnaire as many times as you like until the next one is uploaded.

 

Questionnaires are usually available for a period of 2 months.

 

I've passed a questionnaire. How are my CPD points accrued?

As you provided us with your BASIS/NRoSO membership number when you subscribed, we'll send your details to the relevant bodies in order for your points to be collected.

 

Please ensure that the BASIS/NRoSO membership number we hold for you is correct.

How many CPD points can I collect by completing Arable Pro online questionnaires?

You can collect up to 12 BASIS points and 4 NRoSO points per year.


 

Event Queries

 

CropTec
LAMMA

What is CropTec?

CropTec is the essential technical event for arable and mixed farmers, their advisers, and associated industries.

 

More than 100 exhibitors display the latest science and technology across the trade stands, while CropTec’s well established seminars and hubs will feature the latest thinking on a range of key arable topics delivered by leading specialists.

 

For more information about this unmissable event - including dates, times, and this year's highly informative seminar programme - visit the website here.

 

Don't forget, as an Arable Pro member, we'll register you automatically for a free ticket. You can just arrive on the day, and won't need to pay the admission charge of £15.

How do I collect CPD points at CropTec?

You can collect a maximum of 6 BASIS and 6 NRoSO points from CropTec.

 

To collect the maximum number of BASIS points, you can either:

 

  • Attend all of the seminars = 6 points
  • Complete the Knowledge Trail = 6 points

 

The maximum number of NRoSO points comes from:

 

  • Attending the event = 2 points
  • Completing the Knowledge Trail = 4 points

 

What is LAMMA?

LAMMA is the UK's largest machinery show, with over 900 exhibitors showcasing the UK’s latest farm machinery, equipment and agricultural services.

 

Regularly attracting over 40,000 farmers from across the UK and overseas, it's great place to see all the latest kit from some of the biggest manufacturers.

 

For more information about this event - including dates, times and the location - visit the website here.

How do I collect CPD points at LAMMA?

You can collect a maximum of 6 BASIS points and 2 NRoSO points from LAMMA.

 

  • To collect the maximum number of BASIS points, you must complete the Knowledge Trail at the event.
  • Your NRoSO points are awarded simply for attending, but you must visit the collection point on the CropTec stand.

 

For more information, click here.

FG Insight and FGInsight.com are trademarks of Briefing Media Ltd.
Farmers Guardian and FarmersGuardian.com are trademarks of Farmers Guardian Ltd, a subsidiary of Briefing Media Ltd.
All material published on FGInsight.com and FarmersGuardian.com is copyrighted © 2016 by Briefing Media Limited. All rights reserved.
RSS news feeds