Find the answers here...
Here are our answers to some of the questions we’re asked most often.
If you’d like help or advice regarding any aspect of FGInsight.com,
or your subscription, please contact us at: email@example.com or call us on 0330 333 0056.
Why am I being asked to log in?
To gain complete access to all NEWS content on FGInsight.com, you’ll need to join us by registering or subscribing. Current subscribers should go here and request a password to access their account. Non-subscribers can register to receive 2 articles every 7 days here.
What are filters?
If you need to search for something specific, you can filter the content that appears on your screen. For example, if you’re looking for arable advice, click on the ‘arable’ tab at the top of the screen. The filter count will then increase to ‘1’. Next, click ‘advice’. The filter count will now increase to ‘2’. The stories that now appear on your screen will be stories containing relevant arable advice.
If you want to go back to the home page, click ‘clear filters’ and our main content page will appear.
Our best value deal
Our premier membership package, VIP+, provides you with complete access to news, topics and tools on FGInsight.com, the online home of Farmers Guardian.
Each week you’ll receive a copy of Farmers Guardian delivered first class to your door, as well as unlimited access to the most up-to-date news in agriculture via FGInsight.com 24/7.
You will recieve our weekly VIP email, with information and updates tailored to your preferences.
As a VIP+ Member you will have access to the Farmers Guardian App for mobile and tablet, plus Arable Farming and Dairy Farmer e-editions.
You will also benifit from discounts on farming products as part of your membership through the FarmBuyer service.
How can I become a Member?
For more details, please click here or call 0330 333 0056 for our subscriptions department.
I joined the Membership scheme but have not heard anything from you?
You should receive a confirmation email and receipt through the post. If you haven't heard from us within 4 weeks, please contact us on 0330 333 0056.
How do I change my Membership contact details?
It's really important that we have all your details. To change your address or provide new contact details, please contact the Farmers Guardian Membership team on 0330 333 0056 or via firstname.lastname@example.org
How do I find out when my Membership is up for renewal?
Contact the Membership team on 0330 333 0056 or email us at email@example.com and we will happily discuss your details with you.
What date will my Membership start from?
Your Membership will start from the day that you register and you will be able to access all areas of the site. Your first printed copy of Farmers Guardian should arrive 2-3 weeks after you subscribe.
You can also choose the start date to receive your copies of the printed Farmers Guardian, if this is something that is beneficial to you, by contacting our Membership team on 0330 333 0056.
What if I can’t access a computer, the internet or don’t want to give my details online?
You can become a Farmers Guardian VIP Member by contacting our membership hotline on 0330 333 0056. Our Membership team will take all your details and process your Membership for you.
How do I cancel my Membership?
We hope that you will be happy with your Membership, however, if for any reason you are dissatisfied or wish to cancel your Membership, please do not hesitate to contact the Membership team on 0330 333 0056 or email us at firstname.lastname@example.org and we will be happy to help you. Please refer to our terms and conditions.
Am I entitled to free App access?
Yes – if you are a Farmers Guardian Member. If you don’t subscribe to Farmers Guardian, you can purchase the App directly via iTunes or the Google Play Store. The prices are as follows;
How can I access the Farmers Guardian App?
You should be able to pair your subscription by using the following instructions. If these login details don’t work first time, please delete the app from your Newsstand and then fully restart your device. You can then re-download the app and enter the details again.
Please ensure that, when going through this process, you have a good, stable connection to the internet. Ideally, connect your device to a home broadband, wireless connection. If the connection is unstable, this could cause the pairing to fail.
You can download a simple 'how to' guide here
If you do experience any technical problems, please don’t hesitate to contact our support team at email@example.com or on 01233 721030.
Where can I find my subscription number?
When your paper copy of Farmers Guardian is delivered, you’ll find your subscription number above your name on the address slip i.e. 49881234. Alternatively, call our subscription hotline 0330 333 0056.