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Frequently Asked Questions

Questions about the site? Find the answers here...


Here are our answers to some of the questions we’re asked most often. If you’d like help or advice regarding any aspect of FG Insights, or your subscription, please contact us at membership@fginsight.com or call us on 01635 879 320.


Registration & Login


Why am I being asked to log in?

To gain complete access to all NEWS content on FGInsight.com, you’ll need to join us by registering or subscribing. Current subscribers should go here and request a password to access their account. Non-subscribers can register to receive 5 articles every 20 days here.


Do I have to register again if I registered on farmersguardian.com?
All email addresses of registered users of farmersguardian.com have been transferred into FGInsight.com. You will need to request a password for FGInsight.com and can do so by clicking here. Simply add in your email address, click send, and a new password will be sent out to you.


Can I find historic articles?
We’re looking at making a complete archive of historic news content in the near future. For now though, we’ve transferred a handful of select articles over to FGInsight.com. This does mean that, for the moment, some of our old articles are unavailable.


Can I still use farmersguardian.com?
No. If you search for farmersguardian.com in a search engine, or type the address into your url bar, you will be redirected to FGInsight.com.


What are filters?
If you need to search for something specific, you can filter the content that appears on your screen. For example, if you’re looking for arable advice, click on the ‘arable’ tab at the top of the screen. The filter count will then increase to ‘1’. Next, click ‘advice’. The filter count will now increase to ‘2’. The stories that now appear on your screen will be stories containing relevant arable advice.


If you want to go back to the home page, click ‘clear filters’ and our main content page will appear.




What are VIP Memberships?

It’s a new and exclusive service for our most loyal readers, offering a generous discount off the cover price, plus a host of added benefits.

In addition to receiving a copy of Farmers Guardian to your door via first class post each and every week, you will receive:

  • Access to our Legal Helpdesk, offering you 30 minutes of free legal advice per legal matter with a specialist rural business solicitor (England and Wales only)
  • Exclusive discounts and special offers on farm related products and services with FarmBuyer
  • Market prices information via our DataHub
  • Know what grants and funding you're entitled to by using our Grant Checker facility
  • An advance copy of the Classified section via email on the Thursday evening, prior to Friday publication
  • Full access to the VIP Member area of FGInsight.com
  • Option to receive all our newsletters and to tailor your news content to your farm type
  • Complimentary digital edition of Farmers Guardian for Apple and Android users
  • Priority treatment at all Farmers Guardian events and free refreshments
  • Additional benefits throughout the year including discounts off products, agriculture society discounts and events


How can I become a Member?
For more details, please click here or call 01635 879 320 for our subscriptions department.


I joined the Membership scheme but have not heard anything from you?
You should receive a confirmation email and receipt through the post. If you haven't heard from us within 4 weeks, please contact us on 01635 879 320.


How do I change my Membership contact details?
It's really important that we have all your details. To change your address or provide new contact details, please contact the Farmers Guardian Membership team on 01635 879 320 or via subs@farmers-guardian.com


How do I find out when my Membership is up for renewal?
Contact the Membership team on 01635 879 320 or email us at subs@farmers-guardian.com and we will happily discuss your details with you.


What date will my Membership start from?
Your Membership will start from the day that you register and you will be able to access all areas of the site. Your first printed copy of Farmers Guardian should arrive 2-3 after you subscribe.


You can also choose the start date to receive your copies of the printed Farmers Guardian, if this is something that is beneficial to you, by contacting our Membership team on 01635 879 320.


What if I can’t access a computer, the internet or don’t want to give my details online?
You can become a Farmers Guardian VIP Member by contacting us on 01635 879 320. Our Membership team will take all your details and process your Membership for you.


How do I cancel my Membership?
We hope that you will be happy with your Membership, however, if for any reason you are dissatisfied or wish to cancel your Membership, please do not hesitate to contact the Membership team on 01635 879 320 or email us at subs@farmers-guardian.com and we will be happy to help you. Please refer to our terms and conditions.


Farmers Guardian APP


Am I entitled to free App access?
Yes – if you are a Farmers Guardian Member. If you don’t subscribe to Farmers Guardian, you can purchase the App directly via iTunes or the Google Play Store. The prices are as follows;

Individual issues - £2.49
1 month subscription - £9.99
3 month subscription - £25.99
12 month subscription - £99.99


How can I access the Farmers Guardian App?
You should be able to pair your subscription by using the following instructions. If these login details don’t work first time, please delete the app from your Newsstand and then fully restart your device. You can then re-download the app and enter the details again.

  • Install the app onto your device
  • Once you've installed the app, open it from your Newsstand folder (the one that looks like a bookshelf)
  • Click on the “Download” button under the latest issue
  • A pop-up will appear with prices. Underneath the prices you’ll see 2 boxes awaiting log-in details
  • In the first box, enter your surname and the last 4 digits of your subscription number – i.e. Smith1234
  • In the second box, enter these numbers again as your password – 1234
  • Press "Login”

Please ensure that, when going through this process, you have a good, stable connection to the internet. Ideally, connect your device to a home broadband, wireless connection. If the connection is unstable, this could cause the pairing to fail.


If you do experience any technical problems, please don’t hesitate to contact our support team at supportdesk@pagesuite.com or on 01233 721030.


Where can I find my subscription number?
When your paper copy of Farmers Guardian is delivered, you’ll find your subscription number above your name on the address slip i.e. 49881234. Alternatively, call our subscription bureau on 01635 879 320.


Help – I’m having technical difficulties with the App.
Please send details of your problem to our support team at supportdesk@pagesuite.com or on 01233 721030.


FG Insight and FGInsight.com are trademarks of Briefing Media Ltd.
Farmers Guardian and FarmersGuardian.com are trademarks of Farmers Guardian Ltd, a subsidiary of Briefing Media Ltd.
All material published on FGInsight.com and FarmersGuardian.com is copyrighted © 2016 by Briefing Media Limited. All rights reserved.
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