CNH Industrial takes steps to keep up service and support

Key CNH Industrial actions include:

• European parts depots are operating as usual, respecting all local government health and safety guidelines.
• Transport is ongoing in most of cases with no delay versus normal delivery times. Air freight deliveries across Europe have been increased to guarantee short resolution times
• Dealer parts support and parts sales managers are working remotely throughout all European sites to ensure the same level of service while protecting the health and safety of all employees
• European dealers are open or available by telephone to support customers enquiring about essential parts to maintain and support field work
• Technical support teams are working remotely but are fully functional to support dealers and customers, especially as the season is commencing across the European region
• Access to technical training schools is currently suspended, however, there is a wide selection of online courses which dealer technicians can access remotely. Virtual classroom training sessions are being organised to keep dealer technicians fully updated on product technical developments